Scam & Fraud Resilience
A working session on how modern scams actually operate — the phone calls, the texts, the emails, and the AI-generated ones that no longer have the tells everyone was taught to look for.
The advice most people were given — look for bad spelling, check for a weird sender address — was written for scams that no longer exist. Generated text does not misspell things. A cloned voice sounds like your grandson because it is built from his voice.
This session covers what is actually happening now: the phone call claiming to be your bank, the text about a package you were half expecting, the urgent message from a family member in trouble. Not a list of scams to memorise, which is hopeless, but the small number of structural tells that all of them share regardless of how they are dressed up.
We run this same material for older adults through a community resource centre, which is where the plain-language version was worked out. It is the least technical thing we do and often the most useful.
Prices reflect the time these engagements normally take. Where a service is priced by size, pick the tier matching whichever part of the description is larger for you — a small house with a great many devices belongs in the higher tier. If what we find on the day goes beyond the tier you picked, we will tell you before starting and agree any additional time with you first. We never bill for extra time you have not agreed to.
How it works
What you are already seeing
We start with the actual calls, texts and emails you have been getting. There are almost always several already sitting in a phone, and they make better examples than anything invented.
How they are built
Why the urgency is always artificial, why the payment method is always unusual, and why every one of them needs you to act before you check.
One test to remember
A single question that works under pressure, when a list of warning signs will not come to mind. Plus a written summary to keep somewhere findable.